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Faulty Appliances

When a product is sold to a customer, it must be safe for its intended use. The Consumer Protection Act 1987 states that if a product causes a personal injury and that injury was not due to the misuse of the product, then the person injured has a right to make a claim for compensation against the manufacturer or retailer of that product.

In order to prove your claim you will need to keep a receipt of the purchase or any other evidence that you have relating to the product and you will also have to prove that the injury was sustained as a result of that defective product.

Examples of some defective product claims are below.

  • Burns from a faulty hair-straightener that broke during use.
  • A foot injury sustained from the first use of high healed shoes.
  • An electric shock from a kitchen appliance.
  • Slip on a wet floor from a flood caused by an overfilling washing machine.

So if you think you may have a claim, call now and we will arrange a free, no obligation face to face or telephone interview with a member of our highly experienced and friendly team so that you can be aware of your options.


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  • Keith Thomas
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