- Swansea (Main) 01792 773 773
- Cardiff 03333 209 242
- Carmarthen 01267 234 022
- Fishguard 01348 873 671
- Haverfordwest 01437 764 723
- Rural Practice 01267 266 944
- St Davids 01348 873 671
- Please note that all phone calls are recorded
Faulty Appliances
When a product is sold to a customer, it must be safe for its intended use. The Consumer Protection Act 1987 states that if a product causes a personal injury and that injury was not due to the misuse of the product, then the person injured has a right to make a claim for compensation against the manufacturer or retailer of that product.
In order to prove your claim you will need to keep a receipt of the purchase or any other evidence that you have relating to the product and you will also have to prove that the injury was sustained as a result of that defective product.
Examples of some defective product claims are below.
- Burns from a faulty hair-straightener that broke during use.
- A foot injury sustained from the first use of high healed shoes.
- An electric shock from a kitchen appliance.
- Slip on a wet floor from a flood caused by an overfilling washing machine.
So if you think you may have a claim, call now and we will arrange a free, no obligation face to face or telephone interview with a member of our highly experienced and friendly team so that you can be aware of your options.
“I was very pleased with the service I was provided. Many thanks."
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- Helen Cradick
- Director - Injury Services
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- Peter Davies
- Director - Professional Negligence
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- Mei Li
- Director - Catastrophic Injury
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- Keith Thomas
- Director & Head of Catastrophic Injury
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- Kirsty Meech
- Associate Solicitor - Personal Injury
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- Ian Rees
- Associate Solicitor - Personal Injury
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- Dana Davis
- Legal Advisor - Personal Injury
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- Bethan Robart
- Legal Assistant - Injury Services
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- Sarah Mathias
- Legal Secretary - Injury Services
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- Gemma Beer
- Trainee Solicitor - Personal Injury
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- Clare Good
- Trainee Solicitor - Injury Services
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- Jess Thomas
- Trainee Administrative Assistant - Personal Injury