Conveyancing Quality Scheme

We are accredited under The Conveyancing Quality Scheme (CQS) which provides a recognised quality standard for residential conveyancing.

The Law Society Badge for Conveyancing Quality Accreditation

Practices are required to comply with the New Conveyancing Protocol as well as to the Client Service Charter, mandatory training and other procedures that operate under the Scheme.

Achievement of membership establishes a further level of credibility with our stakeholders (regulators, lenders, insurers and consumers) based upon:

  • The integrity of the Senior Responsible Officer and other key conveyancing staff.
  • The firm's adherence to good practice management standards.
  • Adherence to prudent and efficient conveyancing procedures through the scheme protocol.
  • The Conveyancing Quality Scheme gives you complete peace of mind when it comes to home buying.

Law Society president Linda Lee is quoted as saying: “....CQS-accredited legal practices will be clearly visible to anyone looking to buy a home.  For what is the most expensive purchase of anyone’s lifetime, it is vital that they can rely on the quality service provision of CQS.” 

The Conveyancing Quality Scheme Client Charter
 
Buying or selling at home is one of the biggest deals most of us ever make.  We want to make it as easy for you as we can and will do all we can to make sure that everything goes smoothly.  This Charter tells you what you can expect from us.
 
The Law Society's Conveyancing Quality Scheme (CQS)
 
The Law Society has set up a new quality scheme for solicitors who deal with buying and selling property.
 
We are a member of the CQS, which means that we meet the high standards the Law Society sets to ensure that we give clients a professional and quality conveyancing service.
 
What you can expect from us
 
  • When you contact us to discuss your sale or purchase we will explain clearly the steps in the process and what you can expect from your solicitor.
  • We will tell you what the cost will be .
  • We will keep you informed of progress in your sale or purchase.
  • We will work in line with the quality standards of the Law Society's CQS

We will:

  • Treat you fairly.
  • Be polite and professional.
  • Respond promptly to your enquiries.
  • Tell you about any problems as soon as we are aware of them.
  • Ask for your feedback on our service.

If you want to complain about a solicitor, please ask for details of our firm's complaints procedure.

If you have any other concern about the firm as a member of the CQS please contact the Law Society team: cpq@lawsociety.org.uk

If you wish to speak to one of our expert conveyancing solicitors in Pembrokeshire, Swansea, Carmarthenshire, Pontypridd, Cowbridge, Caerphilly or Cardiff please contact us.

 

  • Emma Gilroy
      • 01792 529 629
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  • Rebecca Goldsworthy
      • 02920 379569
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  • Rhian Jervis
      • 01792 525 422
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  • Emily Diaz
      • Emily Diaz
      • Head of Residential Property - West Wales
      • 01267 248882
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  • Clarissa Dunwoody-Kneafsey
      • 01348 871132
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  • Rhiannon Dutt
      • 02920 379579
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  • Leah Jones
      • Leah Jones
      • Associate Solicitor - Residential Property
      • 01792 529633
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  • Jodie Knuckey
      • 01267 248888
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  • Rachel McAdorey
      • 02920 855290
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  • Carole Cotton
      • 01348 871012
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  • Geraldine Davies
      • 01348 871017
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  • Kirsty Hussien
      • 02920 760950
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  • Sarah Woods
      • 01446 776 123
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  • Claire Edwards
      • 01792 529 609
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  • Ben Cresswell
      • 01792 525430
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  • Mari Gordon
      • Mari Gordon
      • Licensed Conveyancer - Residential Property
      • 01267 248 982
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  • Angela Robinson
      • 02920 760590
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  • Alison Williams
      • 02920 855270
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