Faulty Appliances
When a product is sold to a customer, it must be safe for its intended use. The Consumer Protection Act 1987 states that if a product causes a personal injury and that injury was not due to the misuse of the product, then the person injured has a right to make a claim for compensation against the manufacturer or retailer of that product.
In order to prove your claim you will need to keep a receipt of the purchase or any other evidence that you have relating to the product and you will also have to prove that the injury was sustained as a result of that defective product.
Examples of some defective product claims are below.
- Burns from a faulty hair-straightener that broke during use.
- A foot injury sustained from the first use of high healed shoes.
- An electric shock from a kitchen appliance.
- Slip on a wet floor from a flood caused by an overfilling washing machine.
So if you think you may have a claim, call now and we will arrange a free, no obligation face to face or telephone interview with a member of our highly experienced and friendly team so that you can be aware of your options.
To speak directly with a member of our team you can bi-pass our switchboard and call direct on –
033 3320 9244
To contact our expert Injury Solicitors in South Wales, please choose one of our local offices:
- Swansea
- Caerphilly
- Builth Wells
- Cardiff
- Carmarthen
- Cowbridge
- Haverfordwest
- Pontypridd
- Port Talbot
- St Davids
If there is not a local office to you, contact us on 03333 208644 as we are happy to arrange telephone and video meetings where appropriate. You can also email hello@jcpsolicitors.co.uk, or speak to a member of our team on .
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The Legal 500 2026"The ‘sensible and committed’ team at JCP Solicitors excels at handling difficult cases, principally against NHS Wales."
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"I was very pleased with the service I was provided. Many thanks."
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The Legal 500 2025"They are responsive and are able to drive a case on swiftly to a successful conclusion."
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Chambers UK 2024"They have a great team approach and never lose sight of the person at the centre of a claim. Everything is geared around the client."
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Chambers UK 2023"It's a strong and experienced team and they are always accessible and responsive."