Privacy
Our Privacy Policy tells you what will happen to any personal data that you provide to us as a result of using this website. The information is written for the benefit of general visitors to the website - if you are a client of ours (or become one) we process a wider range of personal data and deal with a broader range of privacy-related issues. Clients are provided detailed information about this during the engagement process.
Personal Data You Provide
Your privacy is important to us. By providing personal information such as your name and e-mail address via the forms on this website, you agree to us contacting you with regard to the information provided.
Some forms on our website also include a check box asking you for permission to add you to our mailing list. This is an opt-in mailing list and your personal information will be used solely by us (and all such emails include a link for opt-out).
How We Use Your Personal Data
We use the data you provide via this website to:
- Communicate with you, for example: we use contact details such as email address or phone number when responding to enquiries made via online forms
- Monitor website trends, for example: we use Google Analytics to help us aggregate traffic so we can monitor how the website is being used
- Operate our business more effectively, for example: we seek feedback and use this to help improve our service
Several of the facilities on our website invite you to provide us with personal information for example when you apply for one of our current vacancies in the Careers section on our website, use the chat feature or the message feature on our website. The purpose of these facilities is clear and apparent at the point you provide you personal information and we only use the information provided for those purposes.
Our "Lawful Reasons" For Processing Your Personal Data
The "General Data Protection Regulation" (GDPR) is the primary piece of legislation defining your rights over our processing of your personal information. The GDPR requires us to declare which of six "lawful reasons" we are relying on when we are processing your personal data: we operate on the basis of "consent" when sending newsletters (you won't get sent a newsletter unless you have explicitly opted in to receive one).... and we operate on the basis of "legitimate interest" when communicating with you in other ways (e.g. when responding to your enquiry).
Who We Share Your Personal Information With
We may share your information where appropriate with trusted third parties with whom we have contractual arrange in place with including but not limited to:-
- Our professional advisors and relevant auditors
- Our Insurers and Insurance Brokers
- Suppliers to whom we outsource certain support services to
- IT and other services providers to JCP Solicitors
- Third parties we engage with to enable us to perform a contract for a client include, but are not limited to, identity verification to comply with Anti-Money Laundering regulations and SRA Standards and Regulations. We use credit reference agencies to provide us with this information.
- Credit Reference Agencies and Electronic ID Providers
- Transunion – In certain circumstances we may supply some of your personal information to TransUnion International UK Limited, which is a credit reference agency providing services such as fraud prevention, anti-money laundering, identity verification and tracing. TransUnion will use your personal information to provide services to us and its other clients. We use their services in order to check your identity, trace and recover debts and prevent criminal activity such as fraud and money laundering. More information about TransUnion and the ways in which it uses and shares personal information can be found in its privacy notice at www.transunion.co.uk/legal/privacy-centre
- Third parties involved in hosting or organising events
Where necessary, we may also share your personal information with regulatory authorities, Courts, Tribunals, Government Agencies and Law Enforcement Agencies.
If, for whatever reason, we are required to disclose your information to comply with legal or regulatory requirements we will use reasonable endeavours to notify you before we do this unless we are legally restricted from doing so.
Transfer of Personal Data
From time to time we may pass personal data such as your name and email address to other services that we use to send out newsletters and other communications (both electronic and print). However, your personal data will never be sold or transferred to an organisation outside the UK or the EU.
Questions or Complaints
In the first instance we hope you will contact us directly with any questions or complaints (contact details are displayed prominently on this website). However, legal rights regarding privacy are the remit of the Information Commissioners Office (ICO) and you will find more information about how to complain here: https://ico.org.uk/concerns/
Our Use of Google Analytics
We use Google Analytics to monitor how our website is being used so we can make improvements. Our use of Google Analytics requires us to pass to Google your IP address (but no other information) - Google uses this information to prepare site usage reports for us, but Google may also share this information with other Google services. In particular, Google may use the data collected to contextualize and personalize the ads of its own advertising network. Related information: