From HR To COO: Jacqui Gower On Operations, Culture And Change At JCP Solicitors

COO, Jacqui Gower, recently joined the TSR Legal Podcast to discuss her journey at JCP Solicitors and the evolving role of operations in today’s legal sector. In this conversation, Jacqui reflects on her career journey from HR to COO, alongside insights into operations, culture, and leading change within a modern law firm. The discussion highlights how a strong people-focused approach underpins client service and long-term success at JCP Solicitors.