New Business Assistant - Swansea

At JCP Solicitors we provide exceptional service to our clients, each other and to the professionals we work with. A role to enhance this has risen within our Business Support team. We pride ourselves on being trusted advisors, a great place to work and one of the best-known law firms in South Wales.

As a new business assistant, you will be the first point of contact for our new clients. Your primary responsibility will be to handle incoming enquiries. You will provide quotations for straight forward transactions such as Conveyancing, take initial information following pro forma questionnaires and book appointments for our legal team members.

You should be enthusiastic, friendly, professional and have a confident telephone manner.

No experience, no problem! Recruitment for this role will be based on attitude. We are looking for individuals with the drive to make a difference. Full training and mentoring support will be provided.

As this is a new team for the business, we envisage that there will be further opportunity for growth and career development.

We are looking for employees with a flexible, driven and supportive ethos who have:

  • Excellent communication skills
  • Strong problem solving skills
  • The ability to work efficiently in a fast-paced environment
  • IT skills
  • Experience in customer service is an advantage

Why join the team at JCP?
You will be able to access a range of excellent employee benefits including:

  • Competitive salary and bonus scheme
  • Private medical insurance and health cash plan
  • Employer pension contribution of 4%
  • Cycle to work scheme
  • Internal training and career development opportunities

Read more about our employee benefits here.

We value diversity and inclusion at JCP and actively encourage and welcome applications from everyone in our communities, and particularly from those that are underrepresented in our current workforce including those with a disability and those from Black, Asian and Minority Ethnic (BAME) backgrounds.

If you feel you are the right person to fulfil this role, please send a CV and covering letter to Completed application forms and covering letters should be returned to Emma James, HR Officer, JCP Solicitors, Venture Court, Valley Way, Enterprise Park, Swansea, SA6 8AH or emailed to: This vacancy closes on Friday 17 November 2023 

* Please be aware that JCP Solicitors reserves the right to close this vacancy early should sufficient applications be received.

JCP Solicitors is an equal opportunities employer and is committed to ensuring that our recruitment process is open, fair and not influenced by irrelevant considerations. JCP Solicitors recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief; we therefore welcome applications from all sections of the community.

We are strong supporters of the Welsh language and are very proud to have been the first firm of solicitors to be awarded the “Cynnig Cymraeg/Welsh Offer” recognition by the Welsh Language Commissioner in 2021. We support our Welsh speakers and fund lessons for those who would like to learn Welsh.

Rydym yn gefnogwyr brwd o’r Gymraeg ac yn hynod falch o fod y cwmni cyfreithiol cyntaf i dderbyn cydnabyddiaeth y Cynnig Cymraeg gan Gomisiynydd y Gymraeg yn 2021. Rydym yn cefnogi ein siaradwyr Cymraeg ac yn ariannu gwersi ar gyfer y rhai a hoffai ddysgu’r iaith.