Assertiveness

Developing assertiveness can be the key to getting the best out of your people - increased sales, better customer service, higher productivity and more ideas for improvement.

Communicating with Employees

'Poor communication' is one of the most common criticisms employees have about the businesses they work for.

Email Policy for your Employees

More and more businesses are using email to improve their communications.

Employees Who Work From Home

New technologies and social change make working from home – sometimes called teleworking – an increasingly cost-effective and attractive option both for individuals and the organisations they work for.

Everyday Workplace Policies

Managing people takes time and resources.

Flexible Working

As an employer, you need to know about flexible working.

Internet Policy for Employees

The Internet is a powerful tool for improving your business’s efficiency.

Leadership

Whether you are the managing director or the office supervisor, the way you lead is the biggest success factor for everyone you work with.

Managing Change

All businesses face change all the time, driven by internal or external influences.

Managing your Time

Time is like money.